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Send us an email

Info@estudiopilatesmalaga.com

Call us at

+34 951 135 952
+34 654 805 105

General terms and conditions

CANCELLATION POLICY, AND GENERAL TERMS AND CONDITIONS OF USE

– The purchase of vouchers, class reservations, cancellations or modifications must be made through the TIMP App. If you are unable to do so, please contact us.

– If you wish to cancel or modify your classes, you must do so 12 hours in advance, through the TIMP App. in case you cannot do it through the TIMP App, you must do it by sending an email, calling us or sending a WhatsApp to 654 805 105. Otherwise it will be automatically discounted, and there will be no possibility of reimbursement or recovery of this class.

– All prices include VAT.

– Classes have a duration of 50 minutes.

– If you bring clothes with zippers, ask us for a towel so that you can protect the upholstery of the equipment.

– On local and national holidays the studio will be closed.

– No refunds or exchanges are possible once the purchase has been made. The available credit may be transferred to another person.

– Regarding the expiration of the vouchers, we are not responsible for notifying you, you should be aware of the expiration date of your voucher.

– You may leave your belongings in the lockers in the hall prepared for such use. The changing rooms may be used only in the event that it is necessary to change clothes.

– We are not required to make up classes for any reason. Only in case of illness, you can make up the classes the following month, as long as you have credit in force. That is to say, if for example you buy a voucher of 8 in September and you have 3 classes left to take because you are sick, you can recover the classes in October, and only in the following month, as long as you have a new voucher bought in October. This will be added to your current credit for those classes to be made up.

REGARDING SEMI-PRIVATE CLASS BONUSES of 4, 6, 8 and 12 sessions

– All Semi-Private Class Bonuses expire 30 days from the date of purchase.

REGARDING BONUSES FOR SEMI-PRIVATE CLASSES of 5 and 10 Sessions

– The 5-class voucher has an expiration date of 90 days from the date of purchase.

– The 10-class voucher has an expiration date of 120 days from the date of purchase.

IN RELATION TO PRIVATE LESSON VOUCHERS

– The 5 private lessons vouchers have an expiration date of 60 days from the date of purchase.

– The 10 private lessons vouchers have an expiration date of 90 days from the date of purchase.

– The introductory voucher has an expiration date of 20 days from the date of purchase.

– Ernesto does not do Introduction Bonus classes. Check their prices on the web.

Because for us the most important thing is you, and that you get what you want by practicing the authentic Pilates method.

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